Tessera Construction ("Tessera," "we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect from visitors to tesserakc.com and people who contact us, how we use it, who we share it with, and how you can exercise your rights.
Information we collect
We collect only what we need to respond to your inquiry and run our projects.
- Information you provide directly — when you submit a quote request, we collect your name, email, phone number (optional), service address or ZIP, issue type, urgency, project description, preferred contact method, and your SMS opt-in status.
- Communications — emails, SMS messages, and phone calls between you and Tessera, including their content and metadata.
- Site analytics — aggregated, privacy-respecting metrics (page views, general region, browser type) collected via Cloudflare. We do not use third-party tracking cookies that follow you across the web.
How we use your information
- To respond to your quote request and follow up on your project.
- To schedule appointments, send estimates, and document agreed scopes of work.
- To send appointment reminders, project status updates, and invoice notifications.
- To manage subcontractor coordination tied to your project.
- To comply with legal obligations, including contract disclosures required by Missouri law (R.S.Mo. § 407.937 and § 407.725).
We do not sell your personal information. Period.
SMS / text-message communications
SMS contact is optional and requires a separate, unchecked consent box. If you opt in, Tessera may send recurring conversational text messages about the specific request you submitted, including scheduling, estimates, and project follow-up. Tessera does not use this consent to send marketing or third-party promotional messages.
Message frequency varies. Message and data rates may apply. SMS consent is not a condition of submitting a request, receiving an estimate, or purchasing services; you may choose phone call or email instead.
Opt-out: reply STOP to any SMS from Tessera to unsubscribe. Reply HELP for assistance, or contact us at hellotesserakc.com.
We do not sell or share mobile phone information, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. We may share this information only with service providers needed to deliver opted-in messages, or when required by law. We do not send unsolicited SMS to numbers obtained from third parties, public records, or lead lists.
Sharing with third parties
We share information only with the parties needed to deliver your project:
- Subcontractors performing work on your project (name, address, scope — never your financial details).
- Software providers we use to operate the business: project management (JobTread), photo capture (CompanyCam), payments (Stripe), accounting (QuickBooks Online), and SMS/voice (Twilio). Each is bound by their own contractual privacy obligations.
- Government agencies when required to pull permits, schedule inspections, or comply with legal process.
How long we keep your information
Quote-request data we did not convert to a project: 18 months, then deleted. Project records (contracts, change orders, photos, invoices): retained for the longer of seven years or the period required by Missouri / Kansas tax and lien law. SMS opt-in records: retained as long as you remain opted in, plus the period required for carrier compliance audit.
Your rights
You may request a copy of the personal information we hold about you, ask us to correct it, or request deletion (subject to legal record-retention requirements). Email hellotesserakc.com with the subject line "Privacy Request" and we will respond within 30 days.
Security
We use industry-standard transport encryption (HTTPS/TLS) on this website and on our forms. Your information is stored in vendor systems that comply with current industry security practices. No transmission method is 100% secure; we do our best to protect your data.
Children
Our services are directed at homeowners and property owners. We do not knowingly collect information from anyone under 16. If you believe we have, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy as our practices evolve. Material changes will be flagged on this page with a new effective date.
Contact
Questions about this Privacy Policy: hellotesserakc.com.
Last updated: 2026-07-15